Frequently Asked Questions
Everything you need to know about your elite strength equipment and orders.
How long does shipping take for heavy equipment?
Standard strength equipment typically ships within 5-7 business days. Custom-built racks and power bars may require a lead time of 4-6 weeks for manufacturing and quality testing.
What is your return policy on fitness gear?
We accept returns on unused apparel and accessories within 30 days of purchase. Please note that heavy machinery, custom-built equipment, and clearance items are final sale.
Do you offer international shipping?
Yes, EliteFTS ships worldwide. International shipping rates and duties are calculated at checkout based on the weight of the equipment and the destination country.
Are your powerlifting bars covered by a warranty?
All EliteFTS signature power bars come with a limited lifetime warranty against bending or manufacturer defects, ensuring your investment stands up to the heaviest training sessions.
Can I track my freight delivery?
Once your order leaves our warehouse via freight carrier, you will receive a tracking number and a phone call from the carrier to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer specialized financing options through Affirm for larger equipment purchases and gym outfitting.